We are using security measures and encryption systems, to make sure interaction with our website is smooth and safe. All transactions are performed under secured protocols, using the username and password chosen and guarded by you; the chances of someone else accessing your Trading Account are extremely low.
Keeping your password safe
You should make sure that you don’t share the password with anyone and remember that Bitpairs personnel will never ask you for the password. If this happens and someone claims to be working for Bitpairs, don’t provide them with any information and make sure you notify our customer service at once. Pick a password that is hard to intercept and change it every couple of months. Also remember to log out as soon as you stop trading with Bitpairs, whenever you leave the computer and after every session.
The first step to start trading is to open an account and this process, simple as it is, requires you to enter some personal data such as your first and last name, email and phone number. Additional details, as well as proof of identity may be required of you at any time. Bitpairs will maintain the privacy of all your personal data we collect, including age, occupation or marital status. You may be required to provide copy of ID, Passport or equivalent Photographic Identity Document in accordance with any policies, laws or regulations that require such documents to be delivered. Furthermore, in some jurisdiction you may also need to submit financial information, investment experience and risk tolerance, all as may be required under law.
In order to have unrestricted access to the trading account and be able to trade with ease, these documents and information may be required. There is no obligation on your part to submit them, but if you don’t, you won’t be able to open the account and trade online. Additionally, it is important to keep us informed about your personal data as soon as something important changes, so your profile will always be up to date, and as required under any law.
Underage and Child Privacy
By using this website you state and represent that you are over the age of 18 or any age restriction applicable in your jurisdiction in order to participate in trading, as any laws applicable to you may dictate. If you are under aged and entered the site by mistake, you should stop using the website and inform us promptly and we will conform with the applicable laws and regulations that apply to you and your personal information.
Regardless of the foregoing, in order to protect child privacy, we never knowingly collect or maintain information from users under 13, and no part of our website is structured to attract anyone under the age of 13. Should Website ever collect or maintain any such information, it will comply with the Children’s Online Privacy Protection Act (COPPA) and any other applicable law, under the appropriate jurisdiction.
Cookies are small text files sent by a web server and stored on a visitor’s browser which are read later by the server when the visitor returns to the site. Cookies store information such as passwords (encrypted), usernames, shopping cart, certain preferences, etc. allowing visitors to visit sites repeatedly without having to enter the same information over and over. Cookies are not used to determine the personal identity of anyone visiting the site.
The Company may convey the Client’s Personal Data to associated or affiliated companies, auditors, agents (including payment agents), banks or other authorized organizations or persons (“Authorized Persons”) for the sole purpose of processing the Client’s trading and non-trading instructions. The Company guarantees that all Authorized Persons will adhere to the terms of this Policy and take all necessary steps to protect the Client’s Personal Data. The Company may provide Personal Data to third parties who are not the Company’s partners, agents or affiliates only when requested by representatives of legal or administrative authorities.
Use of Information
Please note any and all usage of the site and services is subject to the Terms and Conditions, as may be amended from time to time by Bitpairs, at its sole discretion.
For queries concerning policy matters, contact us at any time at [email protected].